This week Shep Hyken is back with 5-6 tips on how to amaze your customers every. Single. Time. I don’t recommend books too often, but Shep’s book provides you the kind of no-fluff value that will transform your customers’ experiences and, ultimately, your bottom line. His bestselling book, Amaze Every Customer Every Time, is full of real world strategies that have been tried and tested for real world results.
In this episode, you will…
- Find out why it’s important to act like you own the place
- Discover why its better to play up your strengths
- Understand just how crucial it is to know the value of your customer
- Learn how to look outside of your industry for customer service inspiration
- Be challenged to consider how cutting costs can impact your customers’ experience, as well as your employees
- Hear stories of great customer service legends
- Discover the link between entrepreneurs and elite athletes
Learn how to rise above the noise, become financially independent, and reach the six figure mark…
Attend the free online Game Changers Summit
Submit a Question
Do you have a question you would like answered on a future podcast? Click the button below.
Got a question? Check out what Peter has started on Twitter.
Tweet for Peter to answer any questions you have. This is a great way to get one on one question and answer time with Peter Voogd as well as follow what others are discussing.
Resources:
